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How should asksavavvy handle customers requesting status of an order?
Order Status
Edit
Let customer create a ticket
How should asksavvy handle customers requesting order changes?
Change Order
Edit
Give them change order policy only
How should asksavvy handle requests for return?
Returns
Edit
Give them a URL to process returns
How should asksavvy handle requests for exchanges?
Exchanges
Edit
Let customer create a ticket
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s
QUESTION
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Order Status
Change Order
Return
Exchange
Other way(s) customer can ask this question
ANSWER
Add FAQ
s
QUESTION
Select tag
Order Status
Change Order
Return
Exchange
Do you deliver?
Other way(s) customer can ask this question
Do you deliver internationally?
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ANSWER
Anywhere in the World, including, the United States, United Kingdom, Canada, Australia, Singapore, Ireland, Germany, Netherlands, France, Italy, Russia, and more!
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EDIT SKILL:
ORDER STATUS
How should Savvy handle customers requesting status of an order?
Let customer create a ticket
Give them a URL to check status
Give them instructions
URL
INSTRUCTIONS
Sorry to hear you want to cancel your order. Here is what you need to do:
< Enter Custom instruction here >
< Add Cancellation Policy here >
EDIT SKILL:
CHANGE ORDER
How should Savvy handle customers requesting order changes?
Let customer create a ticket
Give them change order policy only
INSTRUCTIONS
Type cancellation/change order/change delivery address policy here
< Enter Custom instruction here >
< Add Cancellation Policy here >
URL
EDIT SKILL:
RETURNS
How should Asksavvy handle requests for Return?
Let customer create a ticket
Give them a URL to process returns
Give them return policy only
URL
INSTRUCTIONS
Type cancellation/change order/change delivery address policy here
< Enter Custom instruction here >
< Add Cancellation Policy here >
EDIT SKILL:
EXCHANGES
How should Asksavvy handle requests for Exchanges?
Let customer create a ticket
Give them a URL to process returns
Give them instructions
URL
INSTRUCTIONS
Type cancellation/change order/change delivery address policy here
< Enter Custom instruction here >
< Add Cancellation Policy here >