asksavvy

Your Company Email

Please enter a valid email address !

How to integrate

Your Savvy Email: support@company.asksavvy.com

Catherine Valdez

cathy@brightpath.consulting

Agent

Jason Murray

jason@brightpath.consulting

Admin

Nikunj Varu

nikunnj@brightpath.consulting

Charitie Maratas

charitie@brightpath.consulting

Admin

Sarah Jessica Parker Smith

sarah@brightpath.consulting

Catherine Valdez

cathy@brightpath.consulting

Catherine Valdez

cathy@brightpath.consulting

Catherine Valdez

cathy@brightpath.consulting

Agent

Catherine Valdez

cathy@brightpath.consulting

Admin

Platform

Shopify

Store URL

Select BOT Theme

Order Status

Redirect them to a link on my store

Change Order

Let customers create a ticket

Returns

Redirect them to a link on my store

Exchanges

Redirect them to a link on my store

Colour Selection

With Light sidebar
1
2
3
4
5
6

With Dark sidebar

Add User

First Name

Last Name

Role

Admin

Agent

Email Address

Edit User

First Name

Last Name

Role

Admin

Agent

Email Address

User 'Catherine Valdez' has been updated successfully! ×

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Role
Admin
Agent

Modified Date

Add FAQs

QUESTION

Other way(s) customer can ask this question

ANSWER

WHAT IS THE STATUS OF MY ORDER? Order Status

Okay, no problem! You will need to create ticket for that.

HOW DO I CANCEL MY ORDER? Cancel Status

Sorry to hear you want to cancel your order

Here is what you need to do:

Add FAQs

QUESTION

Other way(s) customer can ask this question

Do you deliver internationally?

ANSWER

EDIT SKILL

ORDER STATUS

How should Savvy handle customers requesting status of an order ?

HOW TO HANDLE THIS REQUEST

Give them a URL to check status
Give them instructions

INSTRUCTIONS

EDIT SKILL

RETURNS

How should Savvy handle requests for Return?

HOW TO HANDLE THIS REQUEST

Give them a URL to process returns
Let customer create a ticket
Give them return policy only

INSTRUCTIONS

EDIT SKILL

Change Order

How should Savvy handle customers requesting order changes?

HOW TO HANDLE THIS REQUEST

Let customer create a ticket
Give them change order policy only

INSTRUCTIONS

EDIT SKILL

Exchange

How should Savvy handle requests for Exchanges?

HOW TO HANDLE THIS REQUEST

Give them a URL to process returns
Let customer create a ticket
Give them instructions

INSTRUCTIONS

TO DO'S

Support Email

Completed

Chat Bot

Not Completed

Add/Import FAQs

Not Completed