My Profile
Logout10001 - Can I combine multiple orders or add additional items to my order once it has been placed?
Ava Ranara
5/5/2017
Agent: Unassigned
Order Status
1 min ago
10002 - Is there a way to edit a customer's order after it has been placed?
Miranda Kerr
5/5/2017
Agent: Jonathan P
Change Order
Jonathn P. (Agent)1 min ago
10003- Will it be possible to pull delivery info into the order status page so I can get the same information as the invoice?
Jennifer Lopez
5/5/2017
Agent: Unassigned
2 mins ago
10004- How can I get a refund if I want to exchange my item to a cheaper one?
Priyanka Chopra
5/5/2017
Agent: Jonathan P
Exchanges
Ava Ranara (Customer) 2 days ago
10005- I returned an incorrect or personal item in error. What do I do next? Closed
Luis Hernandez
5/5/2017
Agent: Abhey G.
Returns
3 days ago
10006 - I just received my order and I would like to return some items. How should I proceed? Closed
Carlos Gutierez
5/5/2017
Agent: Jonathan P
Jonathn P. (Agent) 3 days ago
10007- I returned an incorrect or personal item in error. What do I do next?
Luis Hernandez
5/5/2017
Agent: Jonathan P
Returns
3 days ago
10008 - Need to fix import Closed
Carlos Gutierez
5/5/2017
Agent: Jonathan P
Exchanges
3 days ago
10009- I returned an incorrect or personal item in error. What do I do next? Closed
Priyanka Chopra
5/5/2017
Agent: Unassigned
4 days ago
End User
4/5/2017
TK1023 - Need to fix import/export reporting in invoice module as well as in reporting module for X different tenants who are using Savvy app release 2.0
Replies
Agent 4/16/2017 at 10:00AM
Please check your inbox i have sent an update yesterday. Let me know if you still have questions. Please check your inbox i have sent an update yesterday. Let me know if you still have questions. Thanks!
End User 4/15/2017 at 3:15 PM
Hi Support. I have raised this inquiry yesterday. I just want to follow up if you have any updates on this? Thanks!
Savvy 4/16/2017 at 10:00AM
Hi Support. I have raised this inquiry yesterday. I just want to follow up if you have any updates on this? Thanks!
Jonathan Pulgar 4/16/2017 at 10:00AM
Took over this ticket.
Jonathan Pulgar 4/16/2017 at 10:00AM
Assigned this ticket to Ava Ranara
You 4/16/2017 at 10:00AM
Took over this ticket.
Jonathan Pulgar 4/16/2017 at 10:00AM
Assigned this ticket to You
Jonathan Pulgar 4/16/2017 at 10:00AM
Changed the ticket tag from Not Helpful to Order Status
Cathy Valdez 4/15/2017 at 3:15 PM
Hi!
it is fixed now. thanks!!!
Cathy Valdez 4/15/2017 at 3:15 PM
Hi!
it is fixed now. thanks!!!
4/15/2017 at 3:15 PM
Please check attached files for more updates.
Jonathan Pulgar 4/16/2017 at 10:00AM
Hi Ava and Cathy,
We have resolved the problem. Aside from the files provided please do the following
Jonathan Pulgar 4/16/2017 at 10:00AM
Hi Ava and Cathy, please see the following files.
Cathy Valdez 4/15/2017 at 3:15 PM
Hi!
I have the same issue. see my screenshot too please. THANKS!
Ava Ranara 4/15/2017 at 3:15 PM
See attached files for the screenshot of my issue.
Jonathan Pulgar 4/16/2017 at 10:00AM
Hi,
Can you provide screenshot so we can see where you are encountering issues?
Savvy 4/16/2017 at 10:00AM
Jonathan Pulgar changed the ticket status from New to Inprogress
Savvy 4/16/2017 at 10:00AM
Jonathan Pulgar took over the ticket: #123456
Savvy 4/16/2017 at 10:00AM
Jonathan Pulgar created ticket: #123456
Ava Ranara 4/15/2017 at 3:15 PM
YES
Savvy 4/16/2017 at 10:00AM
I am stumped! Don't have an answer for you right now. Do you want me to find out and contact you later?
Please Reply (YES | NO)
Ava Ranara 4/15/2017 at 3:15 PM
Need to fix import/export reporting in invoice module as well as in reporting module for X different tenants who are using Savvy app release 2.0
Savvy 4/16/2017 at 10:00AM
Hi, I am Savvy, trained in the art of answering questions...ask me anything !
Cathy Valdez 4/15/2017 at 3:15 PM
Hi Nikunj, please see attached files
Jonathan Pulgar 4/16/2017 at 10:00AM
Please check your inbox i have sent an update yesterday. Let me know if you still have questions. Thanks!
1. To see if you need to file, check the chart below based on your filing status, age, and gross income amount.
2. Also you need to file if you had at least $400 in net earnings from self-employment (income minus expenses) or you had marketplace health insurance and received advanced payments for the premium tax credit.
End User
4/5/2017
TK1023 - Need to fix import/export reporting in invoice module as well as in reporting module for X different tenants who are using Savvy app release 2.0
Replies
Agent 4/16/2017 at 10:00AM
Please check your inbox i have sent an update yesterday. Let me know if you still have questions. Please check your inbox i have sent an update yesterday. Let me know if you still have questions. Thanks!
End User 4/15/2017 at 3:15 PM
Hi Support. I have raised this inquiry yesterday. I just want to follow up if you have any updates on this? Thanks!
Savvy 4/16/2017 at 10:00AM
Hi Support. I have raised this inquiry yesterday. I just want to follow up if you have any updates on this? Thanks!
Jonathan Pulgar 4/16/2017 at 10:00AM
Took over this ticket.
Jonathan Pulgar 4/16/2017 at 10:00AM
Assigned this ticket to Ava Ranara
You 4/16/2017 at 10:00AM
Took over this ticket.
Jonathan Pulgar 4/16/2017 at 10:00AM
Assigned this ticket to You
Jonathan Pulgar 4/16/2017 at 10:00AM
Changed the ticket tag from Not Helpful to Order Status
Cathy Valdez 4/15/2017 at 3:15 PM
Hi!
it is fixed now. thanks!!!
Cathy Valdez 4/15/2017 at 3:15 PM
Hi!
it is fixed now. thanks!!!
4/15/2017 at 3:15 PM
Please check attached files for more updates.
Jonathan Pulgar 4/16/2017 at 10:00AM
Hi Ava and Cathy,
We have resolved the problem. Aside from the files provided please do the following
Jonathan Pulgar 4/16/2017 at 10:00AM
Hi Ava and Cathy, please see the following files.
Cathy Valdez 4/15/2017 at 3:15 PM
Hi!
I have the same issue. see my screenshot too please. THANKS!
Ava Ranara 4/15/2017 at 3:15 PM
See attached files for the screenshot of my issue.
Jonathan Pulgar 4/16/2017 at 10:00AM
Hi,
Can you provide screenshot so we can see where you are encountering issues?
Savvy 4/16/2017 at 10:00AM
Jonathan Pulgar changed the ticket status from New to Inprogress
Savvy 4/16/2017 at 10:00AM
Jonathan Pulgar took over the ticket: #123456
Savvy 4/16/2017 at 10:00AM
Jonathan Pulgar created ticket: #123456
Ava Ranara 4/15/2017 at 3:15 PM
YES
Savvy 4/16/2017 at 10:00AM
I am stumped! Don't have an answer for you right now. Do you want me to find out and contact you later?
Please Reply (YES | NO)
Ava Ranara 4/15/2017 at 3:15 PM
Need to fix import/export reporting in invoice module as well as in reporting module for X different tenants who are using Savvy app release 2.0
Savvy 4/16/2017 at 10:00AM
Hi, I am Savvy, trained in the art of answering questions...ask me anything !
Cathy Valdez 4/15/2017 at 3:15 PM
Hi Nikunj, please see attached files
Jonathan Pulgar 4/16/2017 at 10:00AM
Please check your inbox i have sent an update yesterday. Let me know if you still have questions. Thanks!
1. To see if you need to file, check the chart below based on your filing status, age, and gross income amount.
2. Also you need to file if you had at least $400 in net earnings from self-employment (income minus expenses) or you had marketplace health insurance and received advanced payments for the premium tax credit.
Here is what you need to do:
Sarah Bell replied to Ticket #1822: New item upload
Jon Pulgar took over a ticket assigned to you
Ticket #1813: Fwd: Deutsch Spirits Incentive
Jon Pulgar assigned a ticket to you
Ticket #1813: Fwd: Deutsch Spirits Incentive
Ava Ranara replied to Ticket #1822: New item upload
Jon Pulgar set a ticket from New to Closed
Ticket #1813: Fwd: Deutsch Spirits Incentive
Jon Pulgar assigned a ticket to you
Ticket #1813: Fwd: Deutsch Spirits Incentive
Ava Ranara replied to Ticket #1822: New item upload
Jon Pulgar set a ticket from New to Closed
Ticket #1813: Fwd: Deutsch Spirits Incentive
End User
4/5/2017
TK1023 - Need to fix import/export reporting in invoice module as well as in reporting module for X different tenants who are using Savvy app release 2.0
Do I need to file a state return? 65% match
If you're getting a small refund from your state, you may be tempted not to file, especially if it costs more to file your state than what you'd get back from them.However, this decision can come back to haunt you later. State tax law – not your refund amount – determines whether or not you're required to file.
Many states require that you file a state tax return if you filed a federal return, regardless of your anticipated refund amount.
Do I need to file a state return?65% match
Cras sit amet nibh libero, in gravida nulla. Nulla vel metus scelerisque ante sollicitudin commodo. Cras purus odio, vestibulum in vulputate at, tempus viverra turpis. Fusce condimentum nunc ac nisi vulputate fringilla. Donec lacinia congue felis in faucibus.Do I need to file a state return?65% match
Cras sit amet nibh libero, in gravida nulla. Nulla vel metus scelerisque ante sollicitudin commodo. Cras purus odio, vestibulum in vulputate at, tempus viverra turpis. Fusce condimentum nunc ac nisi vulputate fringilla. Donec lacinia congue felis in faucibus.Do I need to file a state return?65% match
Cras sit amet nibh libero, in gravida nulla. Nulla vel metus scelerisque ante sollicitudin commodo. Cras purus odio, vestibulum in vulputate at, tempus viverra turpis. Fusce condimentum nunc ac nisi vulputate fringilla. Donec lacinia congue felis in faucibus.Do I need to file a state return?65% match
Cras sit amet nibh libero, in gravida nulla. Nulla vel metus scelerisque ante sollicitudin commodo. Cras purus odio, vestibulum in vulputate at, tempus viverra turpis. Fusce condimentum nunc ac nisi vulputate fringilla. Donec lacinia congue felis in faucibus.Do I need to file a state return?65% match
Cras sit amet nibh libero, in gravida nulla. Nulla vel metus scelerisque ante sollicitudin commodo. Cras purus odio, vestibulum in vulputate at, tempus viverra turpis. Fusce condimentum nunc ac nisi vulputate fringilla. Donec lacinia congue felis in faucibus.
Jonathan Pulgar 4/16/2017 at 10:00AM
Please check your inbox i have sent an update yesterday. Let me know if you still have questions. Thanks!
Jonathan Pulgar 4/16/2017 at 10:00AM
Took over this ticket.
End User 4/15/2017 at 3:15 PM
Hi Support. I have raised this inquiry yesterday. I just want to follow up if you have any updates on this? Thanks!
Jonathan Pulgar 4/16/2017 at 10:00AM
Changed the ticket status from NEW to CLOSED
Savvy 4/16/2017 at 10:00AM
Hi, I am Savvy, trained in the art of answering questions...ask me anything !
